Debt Recovery
Healthcare Receivables Group recognizes the sensitivity involved in managing delinquent healthcare receivables. Our staff is trained to recover your money while safeguarding patient relationships.
At HRG we set up and initiate collection activity within 48 hours of receiving accounts. Time is of the essence when dealing with delinquent receivables. We also utilize prescribed due diligence standards to ensure all accounts are worked appropriately. We pair these high work standards with advanced technology such as:
- Predictive dialing
- Unattended messaging
- Call blending
- Automatic caller identification
- Electronic skip tracing
- Call recording
At HRG we also provide detailed management reports that allow you track your accounts and make comparisons regarding the quality and effectiveness of our service. We understand and accept the accountability of being your business partner and want you to have the tools to intelligently manage your accounts receivable and our performance.
We are a member of ACA International, the Association of Credit and Collection Professionals, and are bonded and licensed, as required, in all states where we conduct business.