About Our Company
Healthcare Receivables Group was founded in 1993 as Receivables Management Bureau. The name of our firm was changed in 2009 to Healthcare Receivables Group (HRG) to more accurately describe the purpose and philosophy of the services we provide. Our name reflects the original purpose of our business strategy - to partner with healthcare providers to provide effective management of healthcare receivables.
We are a service-minded, team-oriented firm. Our philosophy is to offer quality, professional, and timely liquidation of your accounts receivables. To achieve this we apply the following objectives:
- Hiring individuals who understand the healthcare industry and share our sense of urgency in liquidating current or delinquent accounts receivable.
- Combining innovation and hard work to continuously improve the services we offer our clients.
Our collection approach is based on the years of experience our management team possesses. The key underlying principles of our philosophy are based on some fundamental elements we never compromise.
- We initiate collection activity within 24 hours of receiving accounts. Time is of the essence when dealing with receivables.
- We subscribe to a detailed training and certification process which ensures that we balance collection results with potential patient complaints - recognizing our work affects your reputation as well as ours.
- We acknowledge that collection success comes from fundamental elements such as timely and persistent account follow up, consistent work efforts (due diligence), and a constant focus on producing results.