This is a communication from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.
For residents of Hawaii and Vermont, this is an attempt to collect a claim and any information obtained will be used for that purpose.
Healthcare Receivables Group, is a licensed collection agency. For purposes of this agreement and text message communications we will always refer to our company as HRG.
By subscribing to HRG Text Message Service you agree to the following Terms and Conditions:
Mobile Phone Ownership and Mobile Number: When you subscribe to HRG’s text message service you are confirming the mobile phone number you use to subscribe is the mobile number associated with your mobile phone. You and no other person will use this mobile phone to communicate with HRG about your account(s). Throughout this agreement the word “you” includes the person associated with the mobile phone and mobile number you use to subscribe to this text message service.
Agreement: This Terms and Conditions document is an agreement between you and HRG which explains some of your important rights under the law, how the text message service works, how text fees and data rates may apply, how you may access information, when we may initiate text messages to the mobile phone number you used to subscribe, your agreement to receive text messages and other important features associated with the text message service. To agree to these Terms and Conditions text YES to HRG’s short code (Coming Soon).
If you delete your text messaging history from your mobile phone you may lose information about this text message service. To retrieve the Terms and Conditions you can go to http://www.h-c-r-g.com/texting/
Voluntary Participation: HRG is a third-party debt collector and offers this text message service to you in connection with the collection of debt. This is a voluntary service you may start or stop at any time.
Purpose: The purpose of this text message service is to allow you to obtain information about your account(s) associated with this mobile phone number by texting key words to HRG. The key words and their definitions appear below. The purpose is also to allow HRG to send certain kinds of text messages to you using the mobile phone number you use to subscribe.
Accounts Subscribed: This text message service allows you and HRG to communicate about any accounts associated with the mobile phone number you use to subscribe and placed with us for collection now or in the future (Accounts Subscribed). Accounts Subscribed placed with us for collection by more than one business may be excluded from this text message service and Accounts Subscribed placed with us that are closed, inactive, subject to a cease communication or otherwise prohibited from collection activity will be excluded from this text message service.
Consent: By subscribing to this text message service, you consent to participate in HRG’s text message service and understand and agree:
Text Message Service Termination Process: HRG and its agents do not have the ability to unsubscribe you from this text message service without your participation. To terminate participation or unsubscribe from HRG’s text message service, you need to text the word ALTO, STOP, STOP!, STOPNOW, STOPALL, END, QUIT, QUITNOW, CANCEL, CANCELAR, NOMO, UNSUBSCRIBE, REMOVE, OPTOUT, PARA, PARAR, PARE, or ARRET to Coming Soon. Unsubscribing from HRG ‘s text message service will not revoke or cancel other types of permissions you have granted HRG using the mobile number you use to subscribe to this text message service.
By enrolling in this text message service, you consent that following such a request to unsubscribe, you will receive a one-time text message from HRG confirming your removal from HRG’s text message service. Following such confirmation message, no additional text messages will be sent unless you voluntarily subscribe again to this text message service
If you deactivate the mobile number you used to subscribe to HRG’s text message service, HRG will unsubscribe you from its text message service and send you a one-time text message confirming your removal from HRG’s text message service. Following such confirmation message, no additional text messages will be sent unless you voluntarily subscribe again to this text message service.
Translation of Abbreviations: HRG’s text message service uses abbreviations when communicating with you. Please refer to this abbreviation translation list or contact HRG at 866.658.0388 if you have questions or need assistance.
# – means the consumer’s mobile phone number
2 – is an abbreviation for the word “to”
4 – is an abbreviation for the word “for”
Acct – means the account(s) associated with the mobile phone number and phone you used to subscribe and which you alone, own, use or have access
Accts – means the account(s) associated with the mobile phone number and phone you used to subscribe and which you alone, own, use or have access
Addl – means more
Comm – means communicate or communication
Comms – means communications
Info – means information
Msg or Msgs – means message or messages
Msging – means messaging
Msg&DataRatesMayApply – means message and data rates may apply
Multpl – means multiple
Pls – means please
Pmt – means payment
Rcpt – means receipt
Rcvd – means received
Rcving – means receiving
Req – means request
Txt means text
Consumer Initiated Key Word Text Message Service: To manage your use of this text message service or to request information about your account(s) you may use the following Key Words. Simply text the Key Word to Coming Soon and HRG will respond.
HRG Initiated Text Message Service: HRG may at times decide to initiate text messages to the mobile phone number you use to subscribe to its text message service.
Your Privacy: HRG is committed to building user trust and confidence by promoting and complying with the use of business practices that help protect the privacy of the consumer and their data.
HRG’s Right to Terminate: HRG reserves the right to terminate this text message service, in whole or in part, at any time without notice. The information in any message may be subject to certain time lags and/or delays.
OPTIONAL PROVISION: HRG’s Right to Limit Key Word Requests: Communicating with you is important to HRG. To maintain accuracy in our responses to your key word requests, HRG reserves the right to block key word requests we receive from you and to which our records show we have responded. If at any time you believe your key word requests have been blocked in error, please contact us at 866.658.0388.
ACS/Alaska, Alltel, AT&T, Bluegrass Mobilecellular, Boost, Mobilecellcom, Mobilecellone Nation, Mobilecellular One of East Central Illinois, Mobilecellular South, Centennial, Chariton Valley Mobilecellular, Cincinnati Bell, Cox Communications, Cricket, EKN/Appalachian Wireless, Element Mobile, GCI, Golden State Mobilecellular, Illinois Valley Mobilecellular, Immix/Keystone Wireless, Inland Mobilecellular, iWireless, Metro PCS, Nex-Tech Wireless, nTelos, Plateau Wireless, South Canaan, Sprint, T-Mobile, Thumb Mobilecellular, United Wireless, US Mobilecellular, Verizon Wireless, Viaero Wireless, Virgin, WCC. Additional carriers may be added.
Aliant Mobility, Bell Mobility, Fido, MTS, NorthernTel Mobility, Rogers Wireless, SaskTel Mobility, Télébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile. Additional carriers may be added.